We are seeking an Automation Specialist to design, build, and maintain automated workflows that streamline operations and improve customer engagement for our Shopify-based e-commerce business. The role involves creating integrations, triggers, and workflows across Shopify, Airtable, Pipedrive, and other SaaS tools, ensuring smooth data flow and efficient handling of events like abandoned carts, order management, and customer support ticketing.
This role requires both technical execution (automation building, API connections, workflow testing) and business thinking (understanding customer journey, sales pipeline, and operations).
⸻
Key Responsibilities • Workflow Design & Implementation • Develop and maintain automated workflows across Shopify, Airtable, and Pipedrive. • Create workflows for e-commerce scenarios such as abandoned cart recovery, order follow-ups, upsell triggers, and customer segmentation. • Automate ticket creation for sales and support teams (e.g., when a cart is abandoned, generate a Pipedrive deal or Airtable task). • Systems Integration • Connect Shopify data (customers, orders, carts, products) to Airtable and Pipedrive. • Implement data syncing and ensure real-time accuracy across platforms. • Build error handling and logging processes to track automation health. • Optimization & Monitoring • Analyze workflow performance, propose improvements, and optimize for higher conversion (e.g., abandoned cart win-back rates). • Document all workflows and create SOPs for internal teams. • Ensure workflows align with business KPIs (sales growth, efficiency, customer experience). • Collaboration • Work closely with the marketing, sales, and operations teams to understand needs and translate them into automated solutions. • Train team members to use and monitor automation tools.
⸻
Requirements • Technical Skills • Hands-on experience with Shopify (Admin API, webhooks, checkout flows). • Strong knowledge of Airtable (bases, automations, formulas, API). • Experience with Pipedrive CRM (stages, deal creation, workflow automations). • Familiarity with workflow automation tools (e.g., n8n, Zapier, Make, or custom scripting with Python/JS). • Understanding of APIs, JSON, and webhook-based integrations. • Business & Analytical Skills • Experience in e-commerce automation (abandoned cart recovery, customer lifecycle flows, lead qualification). • Ability to map workflows from business requirements to technical execution. • Strong analytical mindset; able to measure workflow impact and optimize. • Soft Skills • Detail-oriented and structured. • Able to work independently while collaborating with non-technical teams. • Strong documentation and communication skills.
⸻
Desirable (Nice-to-Have) • Experience with HelpScout, Klaviyo, or other email/CS platforms. • Understanding of sales funnels and marketing automation. • Knowledge of SQL or database design for reporting. • Prior work in Shopify e-commerce environments.
⸻
Success in This Role Looks Like • Abandoned carts automatically trigger personalized recovery sequences in Pipedrive/Airtable. • Orders, customers, and product data flow seamlessly between Shopify, Airtable, and Pipedrive. • Manual tasks (like updating deals, creating support tickets, logging order data) are reduced by 80%+. • Team members have clear SOPs and visibility into workflow performance.
Telugu dtp work -- 2 Category: Data Entry, Telugu Translator Budget: ₹750 - ₹1250 INR
04-Nov-2025 11:04 GMT
Sports Betting AI Predictor Category: Artificial Intelligence, FastAPI, Flask, JavaScript, Machine Learning (ML), Node.js, Python, Software Architecture, Web Development Budget: $250 - $750 AUD
04-Nov-2025 11:04 GMT
Business Central Setup Assistance Category: Business Central, Change Management, Documentation, Excel, HTML, Inventory Management, Microsoft Access, PHP, Sales Management, Training Budget: $8 - $15 USD
04-Nov-2025 11:03 GMT
Prototype Redesign & STL edit/creation Category: 3D CAD, 3D Design, 3D Modelling, 3D Printing, 3D Rendering, AutoCAD, CAD / CAM, Engineering Drawing, Fusion 360, Solidworks Budget: $10 - $30 USD
Kogarah Employment Verification Check Category: Business Writing, Compliance, Data Collection, Data Entry, Legal, Legal Research, Local Job, Photography, Research, Research Writing Budget: $10 - $30 USD
04-Nov-2025 11:02 GMT
Dynamic E-Commerce Site & Mobile app Category: AI Chatbot, Android, Django, Flutter, IPhone, Mobile App Development, Next.js, Payment Gateway Integration, PHP, Web Development Budget: ₹37500 - ₹75000 INR
Aplikacja e-commerce i strona WWW Category: .NET, Android, IPhone, Mobile App Development, Visual Studio, Web Development, Web Design, Xamarin Budget: $250 - $750 USD
04-Nov-2025 11:00 GMT
Sydney Employment History Background Check Category: Customer Service, Data Collection, Data Entry, Data Management, Documentation, Local Job, Photography, Report Development, Report Writing, Research Budget: $10 - $30 USD
04-Nov-2025 10:58 GMT
Excel Formula Tutoring Category: Data Analysis, Data Processing, Excel, Excel Macros, Excel VBA Budget: £10 - £15 GBP
