Expected duration: Ongoing I am looking for a proactive and friendly Client Services Representative to assist with client communications for my online car sales and purchasing services. Your main responsibilities will include handling client inquiries, coordinating information between clients and our team, and ensuring a positive experience for all contacts.
Key Responsibilities:
- Respond to client inquiries via email and chat in a timely and professional manner
- Provide accurate information about our services and processes
- Coordinate with the team to ensure smooth transactions and follow-ups
- Maintain records of client communications and update our system
- Address client concerns and escalate issues if required
Requirements:
- Excellent verbal and written communication skills
- Organised, responsive, and detail-oriented
- Comfortable using email and online chat platforms
- Previous client service or customer support experience preferred
Contract Terms:
- Remote freelance position
- Paid hourly through PeoplePerHour
- All work, communication, and payment will be managed within the PeoplePerHour platform
To Apply:
Please send a brief message about your experience and availability.
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