I am looking for someone who can code a control room dispatch Software. This will come in 3 parts. The wire frames and assets will be provided.
Part 1: Control Room Dispatch Features.
1.1. Job Creation with Structured fields for: • Patient name / DOB / NHS number • Pickup & drop-off location • Risk assessment / mental health status.
1.2. Live Job Dispatching • Assign jobs in real-time to available crews • View crew availability, shift status, and location • Set priority levels (e.g. urgent, planned)
1.3. Patient Handover & Transport Notes • Secure input of handover notes • Arrival and completion name, signatures, timestamps • Record of any incidents or delays
1.4. Digital Risk Assessment Forms • On-screen form • Self-harm risk • Use of secure cell or restraint risk
1.5. Route Optimisation & Traffic • Route shows when putting collection and drop off address with length of journey
1.7 Incident Reporting & Compliance Logs • Built-in forms for incident reporting • Flag safeguarding alerts • Logs for auditing (e.g. CQC readiness)
Part 2. Mobile Crew App • Crews receive jobs on a secure mobile app/tablet • See Assigned Jobs with all relevant details as mentioned above. • Capture Details such as name, position and e-signatures • Mark job stages: en route / on scene / Patient Onboard / Arrival / Patient Off boarded • Blue Light Authorisation / Bluetooth Lights Stood Down
Part 3 - Client Booking Portal
3.1. Easy Job Submission • Simple online form to book transport • Fields for: • Patient name, DOB, NHS number • Pickup & drop-off locations • Preferred time/date • Risk indicators (e.g. self-harm, abscond risk) • Patient's Section ( 2, 3, 135 ) • Escort requirements (e.g. male-only crew, Required crew ) • Special notes
3.2. Instant Booking Confirmation • Confirmation email or on-screen summary • Unique booking reference number • Downloadable booking slip
3.3. Live Job Status Tracking • Real-time status updates: • Job received • Crew dispatched • En route • On scene • Job complete • ETA countdown and Live vehicle location once crew confirmed on-reoute
3.4. Secure Client Login Area • Role-based logins (e.g. hospital ward vs social worker) • View current and past bookings • User audit trail for governance
3.5. Document Upload • Upload discharge summaries, risk assessments, or DoLS paperwork • Documents securely attached to job and viewable by your control room/crew
3.6. Custom Alerts & Notes • Flag high-risk patients or urgent jobs • Set custom alerts (e.g. “awaiting police attendance”) • Option to request a call-back from dispatch
• View booking volumes by site • Review response times and outcomes • Export reports by date, location, or job type • Two-way text messaging with booking requester and control room staff • Letting hospitals update or cancel bookings directly in the portal • Multi-site management – Let trust managers monitor usage across wards or regions • Referral notes archive – Securely store old bookings for auditing and safeguarding
